Refund Policy
Last Updated: July 18, 2026
1. Money-Back Guarantee
We want you to be completely satisfied with your Podit subscription. If you are not satisfied with your purchase, you may request a full refund within 14 days of your initial subscription purchase. This guarantee applies to all subscription plans purchased through our website.
2. How to Request a Refund
To request a refund, please contact our support team with the following information:
- Your account email address
- Date of purchase
- Reason for refund request (optional but helpful)
You can reach us at: pragmatic.app.developer@gmail.com
3. Web Purchases (Paddle)
Refunds for purchases made through our website are processed by Paddle, our merchant of record. Once your refund request is approved, Paddle will process the refund to your original payment method. Refunds typically appear in your account within 5-10 business days, depending on your bank or payment provider.
4. App Store & Google Play Purchases
For subscriptions purchased through the Apple App Store or Google Play Store, refund requests must be submitted directly to Apple or Google, as they handle all billing for in-app purchases. We do not have the ability to process refunds for these purchases.
5. Cancellation Policy
You may cancel your subscription at any time through your account settings or by contacting our support team. When you cancel:
- Your subscription will remain active until the end of the current billing period
- You will not be charged for the next billing cycle
- You will retain access to premium features until your subscription expires
6. Exceptions
Refunds may not be available in the following circumstances:
- Requests made after the 14-day refund window
- Violation of our Terms of Service
- Repeated refund requests indicating abuse of the policy
7. Contact Us
If you have any questions about our refund policy or need assistance, please don't hesitate to contact us:
Ömer Nasuhi Aydemir